Privacy Policy

Last updated: January 2026

1. Introduction

At Austin XL SUV (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.austinxlsuv.com and use our booking and transportation services.

2. Information We Collect

When you book a ride, request a quote, or contact us, we may collect the following information:

Full name
Email address
Phone number
Pickup and drop-off locations
Date and time of service
Number of passengers
Flight number and airline information (for airport pickup services)
Special requests (such as child car seats or other notes)

We collect only the information necessary to provide safe and reliable transportation services.

3. How We Use Your Information

Your information is used to:

Process and manage bookings
Contact you about your reservation
Track flight arrivals for airport pickups
Provide customer support
Improve our services and website experience

4. Payments

Payments are processed securely through third-party payment providers such as Square and/or Wix Payments. Austin XL SUV does not store or have access to your full credit or debit card information.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information only with trusted service providers (such as payment processors) strictly for business operations.

6. Cookies & Website Analytics

Our website may use cookies or basic analytics tools to understand website traffic and improve performance. You may disable cookies through your browser settings at any time.

7. Data Security

We take reasonable technical and administrative measures to protect your personal information against unauthorized access, loss, or misuse.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Austin XL SUV
Email: info@austinxlsuv.com
Phone: (512) 704-4145
Service Area: Austin, TX and surrounding areas